A timing chip issue can be stressful, but most problems can be fixed before the race begins — or resolved by officials afterward.
1. Make sure the chip is on the correct ankle
Most races require it on the left ankle, with:
Velcro strap facing outward
Chip sitting flat and secure
Strap tightened so it can’t rotate
If worn incorrectly, it may not trigger timing mats.
2. Check your chip number
Confirm:
Your bib number matches the chip number
You're wearing the correct athlete-issued chip
You haven’t swapped with another competitor accidentally
Mistmatched chips = no recorded times.
3. If a mat doesn’t beep, don’t panic
Many timing mats are silent — especially swim in/out.
A missing beep does not mean a missing time.
4. If officials say your chip didn’t register
Tell them immediately.
They will:
Replace your chip with a backup
Manually log your start time if needed
Note your bib so your splits can be fixed post-race
Officials deal with this constantly — it’s not unusual.
5. What to do mid-race if you suspect it stopped working
Keep racing.
Times can be reconstructed using:
Backup cameras
Manual checkpoints
Segment timing data
Finisher-line verification
Never stop or go back — you cannot fix a chip mid-course.
6. After the race
If your results look incorrect:
Visit the timing tent
Provide your estimated times
Give officials any data (watch splits help)
They can correct your official result.
Summary
Timing chip issues feel stressful, but races have multiple backups. Start the race confidently and resolve discrepancies after — your finish time will still be captured.
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